How can I prevent Acoustic Shock?

Since 1991, major headset manufacturers have incorporated an acoustic (shock) limiter in their headset design which ensures that any type of noise above 118dB is not transmitted through the headset.

However, the Communications Workers Union considers that this standard is set too high, since noises of less than 118dB can cause acoustic shock. This view is endorsed by draft legislation from the EC, the Noise & Vibration Directive, which is set to become law in the UK by February 2006 and will replace the Noise at Work regulations.

In the meantime, responsible employers are already looking to limit the noise transmitted via headsets to 87dB, the standard that will be required by the new legislation.

Trials are already taking place of EarAngel, a digital noise limiter designed by Fulcrum Voice Technologies to protect headset wearers from experiencing sound pressure levels at the ear that could cause stress/damage/trauma to the wearer.

If you are interested in an evaluation of EarAngel, please contact us on the details above.

Click here to download our latest industry guide - "12 things you should know about call centre related injuries".